Privacy Policy for J.A. May Wholesale Limited

Effective Date: 02/03/23
Last Updated: 03/03/24

J.A. May Wholesale Limited (“we,” “our,” or “us”) operates the website ja-may.co.uk (“Website”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this policy carefully. By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you interact with our Website or services, we may collect the following personal information:

Name
Email address
Phone number
Billing and delivery address
Payment details (e.g., credit/debit card information, subject to PCI compliance)
Business information, such as company name and VAT registration details

b. Non-Personal Information

We may collect non-identifiable information such as:

Browser type and version
Device type and operating system
IP address
Pages viewed, time spent, and interaction data

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience. See our Cookies Policy for more details.

2. How We Use Your Information

We use your information for the following purposes:

To process orders and deliver products and services
To verify your identity and comply with legal obligations
To communicate with you regarding orders, promotions, or inquiries
To improve our Website, services, and customer experience
To detect and prevent fraudulent transactions or security threats

3. Legal Basis for Processing

We process your personal information based on the following lawful grounds:

Contractual necessity: To fulfill our obligations in processing your orders.
Legal obligations: To comply with tax, fraud prevention, and other regulatory requirements.
Legitimate interests: To enhance and improve our services.
Consent: For direct marketing communications, where consent is required.

4. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with:

Service providers: Payment processors, delivery companies, and IT service providers.
Regulatory authorities: If required by law or legal proceedings.
Business partners: For operational purposes, with appropriate safeguards in place.

5. International Data Transfers

As an international wholesale company, we may transfer your information to countries outside the United Kingdom and the European Economic Area (EEA). In such cases, we ensure adequate protection measures are in place, such as Standard Contractual Clauses or equivalent mechanisms.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Typically:

Transaction records: Retained for 5 Years for accounting purposes.
Marketing communications: Retained until you opt out.

7. Your Rights

Under applicable data protection laws, you have the following rights:

Access: Request a copy of your personal data.
Correction: Rectify inaccurate or incomplete data.
Erasure: Request deletion of your data, subject to legal requirements.
Restriction: Limit the processing of your data.
Objection: Opt out of direct marketing or processing based on legitimate interests.
Data Portability: Request transfer of your data to another service provider.

To exercise your rights, contact us at info@ja-may.co.uk.

8. Data Security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute data security.

9. Cookies Policy

Our Website uses cookies to enhance user experience and analyze website traffic. For more information, refer to our Cookies Policy.

10. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies independently.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the updated policy will include the “Last Updated” date.

12. Contact Us

For questions or concerns about this Privacy Policy, please contact us:
J.A. May Wholesale Limited
Email: info@ja-may.co.uk
Phone: 01444 707 520
Address: